The Regional Retention and Development Specialist (RRDS), reporting to the Director of Fundraising (DoFR) and works closely with DoFR in the development and successful implementation of retention strategies to minimize attrition and debit failures and build strong donor engagement based on market research and measurable key indicators.
This role ensures a focus on audience segmentations which ensure long term relationships with our donors that generate maximum lifetime value and retention. Key to the strategy development is understanding and utilizing data segmentation and data profiles to ensure the right message goes to the right donor, via the right channel, at the right time. This role also involves building effective working relationships among Retention Coordinators across the region to ensure the effective planning, implementation and evaluation of retention campaigns and activities.
This role is based in the GP Thailand office and will have a close working relationship with the regional retention team.
Requirements:
Level of Education: Bachelor’s Degree or higher in Marketing/Communications/Business Administration or related field.
Work Experiences:
- Minimum of 5 years’ experience and successful track record in using a wide range of Fundraising and Marketing methods and activities, especially focused on donor retention.
- Minimum of 5 years’ experience in managing a team or holding a leadership role.
- Proven experience of planning, implemen ng and evalua ng successful reten on programs with a track record of hitting targets/KPIs.
- Relevant experience in developing income and expense budgets and forecasts.
Organizational Competencies :
- Professionalism: Knowledge and/or experience in managing conduct and emotions in a way that represents the values and realizes the objectives of the organization.
- Teamwork & Communication: Knowledge and/or experience in working with others and presenting information, ideas, and positions in a clear manner that can easily be understood across diverse and multicultural audiences.
- Leadership: Knowledge and/or experience in guiding and directing the efforts of others by presenting a clear vision, delegating responsibilities, and providing constant support and feedback.
- Quality: Knowledge and/or experience in meeting and surpassing requirements by setting high standards for the condition of outputs.
- Strategic Thinking & Global Mindset: Knowledge and/or experience in addressing organizational objectives by developing calculated approaches that integrate an openness to and awareness of diversity across cultures.
Functional Skills - Effective leadership and critical thinking skills useful in the development of Fundraising strategies and plans.
- High level communication skills and an ability to facilitate cross team projects.
- Ability to understand and analyze fundraising data and develop insights, observations and recommendations out of it.
- Good report writing skills including the ability to deliver clear and concise written communications for a range of audiences.
- Fluent in the English language – spoken and written.
Deadline for Applications: April 16, 2025
Interested candidates are invited to write Letter of Introduction, explaining why you are qualified for the position and why you want to work for Greenpeace, fill-up the attached Application Form and email to: [email protected]