The Insights Support Analyst conducts support and analyst duties to reinforce Regional Greenpeace offices to succeed in their use of advanced data tools, business intelligence and reporting products. Part advisor, trainer, mentor and doer, this role holds relationships with practitioners across many countries with the goal of facilitating their success with data.
This is a full-time fixed-term employment contract for 18 months based in either Kuala Lumpur or Manila.
Key Duties
1. Data & Analytics Advisement & Support for Greenpeace Offices (65%)
Act as a primary point of contact between Greenpeace International and data practitioners in our national and regional offices. Work closely with these teams providing them with sound technical advise, mentoring, training and collaborating on delivery of their data projects
- Translation of business objectives and proposals into technical implementation plans
- Develop and lead technical trainings with multicultural teams in person and over video conference
- Mentoring & coaching of practitioner staff to deliver technical projects
- Ownership of support services to regional offices, including receiving and addressing support tickets
2. Development and Implementation of Data Products (35%)
Lead implementation of data products including data ingestion, transformation, analytics and reporting pipelines for Greenpeace International and our national and regional offices.
- Responsible for data cleaning, data munging, data tagging and other data preparation needed to deliver reporting and analysis functions
- Lead delivery of automated Extract Transform Load (ETL) data pipelines and reporting pipelines/workflows
- Create fit-for-purpose reports & dashboards including data model design, data quality assurance, data workflow implementation and report design in Tableau
Qualifications
- At least 4 years of experience in a Data Analyst role with experience in complex data work and associated technologies.
- Complex, meaning either large data volume, wide data type variety, velocity of data, or managing automated data pipelines/workflows
- At least 2years experience contributing to the monitoring of growth, engagement, communications or mobilisation strategies.
- A detailed understanding of direct marketing, digital marketing, CRM and appropriate KPI’s.
- The ability to translate data conclusions into actionable recommendations and to communicate the conclusions of complex data analysis to non-expert audiences.
- Experience in working with multicultural staff and teams and across borders.
- A good understanding of business and financial planning. Knowledge of Business Intelligence systems.
- Intermediate experience in at least one data analysis programming languages: SQL, R and/or PythonExperience with Tableau or equivalent dashboard software is desirable.
- Analytical knowledge of database structures and designs.
- Ability to develop ad-hoc tools for analysis and forecasting.
- Fluent in written and spoken English.
- Experience in working effectively to very tight deadlines and under stressful conditions.
Application Guidelines
Interested candidates are invited to (1) download and fill out the attached Application Form and (2) write a Letter of Motivation explaining why you are applying, and your qualifications for the position. Send the two documents to [email protected]